SyriaCart: The First Digital Project by EcomEdge in Syria
The platform aims to enhance e-commerce by connecting local merchants with consumers across Syria, creating new opportunities for small and medium-sized enterprises to strengthen their presence in the digital marketplace. It facilitates payment processes by offering a variety of payment solutions, including cash on delivery, electronic payment options, and digital wallets, addressing user needs amidst limited banking infrastructure. The user experience is improved through the design of an easy-to-use shopping platform, supporting both Arabic and English languages, and providing comprehensive customer service to ensure satisfaction for both sellers and consumers.
SyriaCart 100% Syrian!
We’re proud of our Syrian national identity – SyriaCart is a 100% Syrian online shopping platform.
EcomEdge has realized the importance of preserving national identity by offering a fully Syrian e-commerce platform—its first feature with dimensions that go beyond technical and service considerations. The significance lies in providing a platform designed, managed, and operated entirely by Syrian talent and expertise, harnessing the best global technologies in the fields of commerce and online shopping, while giving it a distinctly national character and identity. This makes it an integral part of the national identity, free from the influence of imported platforms, at a time when Syria needs to deepen its commitment to pride in its identity, values, and national spirit.
SyriaCart is an ambitious and distinctive gateway to an online shopping experience in Syria
The world is witnessing a steady acceleration in all areas and aspects of technological development. Online shopping has become a fundamental pillar of daily life, saving time and effort and opening up limitless horizons of options and services.
And due to the value of time, which is one of the foundations of success in life, EcomEdge chose to launch the SyriaCart platform in Syria to be a pioneer par excellence, and to be at the forefront of platforms seeking to provide an integrated e-commerce experience for a more convenient life. This is achieved by presenting an ambitious vision that enhances the culture of e-commerce in Syria, not only as a commercial service, but also as a step towards empowering society and integrating it into the global digital economy.
SyriaCart is committed to providing a unique online shopping platform that is aligned with Syrian culture, supporting local products first and foremost, delivering them throughout Syria, and then extending them beyond its borders as well.
The ultimate goal of this endeavor is to leverage the ability to connect the product or service provider with the consumer, within a comfortable and safe environment. This will also enhance access to the largest possible number of products the platform will offer, while working to develop the design and add more features and services in the coming period. This will also emphasize the legitimate ambition to break boundaries, transcend distances, and invest the most in time and money to bring Syrian products to the global level, delivering high-quality global products to the Syrian consumer.
Foundations and Principles
- Supporting local products: Giving priority to national products, working to market, showcase, and deliver them to consumers in the best possible ways.
- Providing authentic, high-quality products: Ensuring trust in the authenticity of the products offered on the platform, as well as in their sources and brands, thereby promoting the concept of quality and safety, while supporting consumer protection rights in accordance with Syrian national laws.
- Credibility: Following the principle of “What you see is what we have”—no products can be displayed unless they are genuinely available and can be provided or delivered to the consumer under any circumstances.
- Easiest payment methods: Offering practical and convenient payment options suited to the current Syrian environment, and continuously working—independently or with partners—to develop payment services for greater convenience and security.
Available payment methods at launch:
- Cash on delivery
- Bank transfers
- A range of electronic payment services available in Syria
- Instant, fast delivery: Full after-sales support from order to delivery, as quickly as possible, with applicable warranty benefits.
- Returns: A practical returns system based on product/store type, initiated directly from the customer’s account page.
Benefits of shopping with SyriaCart
- Unparalleled convenience and security
- Product variety
- Fast and secure delivery
- Convenient and secure payment methods
- Exclusive offers and discounts
- Consumer and seller support
- Customer service
- Shorter travel times
What else?
A revolution in a convenient world: traditional shopping is no longer the only option. With SyriaCart, people can access a variety of products from home without crowded markets or commuting.
- Saving time and effort: No lines or long in-store searches.
- Easy comparison: Compare specs and prices easily.
- Access to everything: Even rare or locally unavailable products become reachable.
- Access to specialty products: Handmade items and local heritage crafts.
Educational Vision: “Digitally Empowering the Syrian Community”
Beyond its commercial role, SyriaCart embraces an educational mission to enhance consumer confidence in online shopping. It offers advice and guidance on safe purchasing, choosing the right products, and protecting personal data. It also helps train a new generation to use modern digital tools, increasing inclusiveness and keeping pace with financial and commercial demands in Syria.
Challenges and Opportunities
Challenges: Internet instability and quality, modest infrastructure and logistics, and low consumer confidence due to limited e-commerce experience.
Given this realism, EcomEdge positions the platform as one of its Syrian projects, acting as a catalyst for improving the local environment. EcomEdge aspires to be a key participant in Syria’s development and rebuilding.
Opportunities: With the global shift toward digital infrastructure and limited local competition, SyriaCart has a golden opportunity to lead the Syrian market.
Future Vision
EcomEdge plans delivery to all Syrian governorates via local agents, while developing infrastructure, services, and benefits. The plan includes attracting more local sellers and integrating advanced electronic payments.
Launching an e-commerce platform in Syria is a vital step to energize the digital economy, spur innovation, and improve quality of life.
EcomEdge believes Syria deserves the best. The start is Syrian and the destination is Syria—onward to the world.